My Account FAQ
You can find the rules for our games here .
After you enter the game lobby you can click on buttons and tabs to find the kind of game you'd like to play. To observe a particular table, double click on the table. If you then wish to be seated at the table, click on an open seat.
Absolutely! Take a seat and wait for other players to arrive.
You just need to open several tables at the same time and play at them simultaneously.
Absolutely! Just open a game by double clicking on it.
Just click on the table you wish to be wait listed and then click on “waiting list.' As seats become available the system will offer them to players in the order which they joined the list. You can also un-join the waiting list by clicking again on the same button.
When you are at a table, you can see the previous hand history by clicking on the Reply option, located on the top menu of the main screen of the game.
If you want information on multiple hands, or for a game that you previously played, you can simply click on the Hand History option located on the top menu of the main screen of the game too. If you have any problems, please contact us at support@ub.net and request the history to be emailed to you. It is very helpful if you have the exact hand number(s). If you do not have these, try to provide as much information as possible including your username, the name of the table, the approximate time/date you were playing and the names of other players at the table.
Every hand played is given a unique number. The game number, also known as the hand number, is listed at the top of the game along with the table name and stake level. This number expedites our research for players requesting hand histories or reporting a problem with a specific hand.
When you are at a table, you will notice in the bottom left corner a text box. Move your cursor is in the box and then simply start typing. After you type your message hit the enter key to have your message posted to the chat window.
UB.net is building a community that provides an enjoyable atmosphere for people who want to play (or learn to play) the game of poker. Just as abusive language and behavior is not allowed in brick-and-mortar cardrooms, UB.net cannot allow it at our tables. Abuse of chat can be reported by contacting support@ub.net. We research all reports. You will need to provide the player’s username, table, and hand number if possible. Depending on the severity of the chat the offending player will receive a warning email, have chat temporarily suspended, or have chat permanently suspended.
Certainly. To mute chat from another player seated at your table, right click on his chair. You will see the option "mute chat" Click this, and you will never see this players chat again. To "unmute" right click on his chair again and click "mute chat" again. Also remember that if the person is getting out of line and vulgar at the tables to report this to us at support@ub.net including the hand numbers. We will research the chat logs and address it with the player.
Yes. To activate the four color deck, click on "options" located on the top menu of the main screen of the game.
